Cancellation policy

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The cancellation period is fourteen days from the day,

To exercise your right of withdrawal, you must inform us

(name, address, email address)

➡️ e.g.:

Zarmina Aslami

Weißenburgtstr. 7

95028 Hof

Email: info@khanumeketab.com

You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).

You can use the attached sample cancellation form for this purpose, but it is not mandatory.

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Consequences of the revocation

If you cancel this contract, we will refund all payments we have received from you.

including delivery costs (excluding any additional costs arising therefrom),

that you have chosen a different type of delivery than the standard delivery we offer),

to be repaid immediately and at the latest within fourteen days from the day,

on which we received your notification of cancellation of this contract.

For this refund, we will use the same payment method that you used for the original transaction.

unless something else has been expressly agreed with you;

Under no circumstances will you be charged any fees for this refund.

We can refuse to issue a refund until we have received the goods back.

or until you have provided proof that you have returned the goods –

depending on which is the earlier time.

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Return of goods

You must return the goods without undue delay and in any event no later than fourteen days.

to return or hand over to us from the day on which you inform us of your cancellation of this contract.

The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

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Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply in the following cases:

• Goods that have been manufactured according to customer specifications or are clearly tailored to personal needs,

• sealed goods which are not suitable for return for reasons of health protection or hygiene,

if their seal has been removed after delivery.

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📄 Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To

Zarmina Aslami

Weißenburgtstr. 7

95028 Hof

Email: info@khanumeketab.com

I/We hereby revoke the contract I/we concluded for the purchase of the following goods:

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Ordered on: ___________________

Received on: ___________________

Consumer name(s): ___________________

Address of the consumer(s): ___________________

Signature of the consumer(s) (only for notifications on paper)

Date: ___________________